Litigation Support

- Fenwick & West is a top tier firm with a small firm feel. With 300 attorneys in Silicon Valley, San Francisco and Seattle, we work with companies on the cutting edge of technology and life sciences. We are proud to have been named for the fifth consecutive year as one of the top 5 Best Places to Work in the Bay Area, and #1 among law firms our size.

We offer a competitive salary and a rich benefits package that includes health and disability plans, domestic partner healthcare, flexible spending plan, 401k, transportation expense reimbursement, fitness and wellness reimbursement, and many others.

We are looking for a Director of Risk Management and Information Services to provide leadership and direction to all aspects of the Risk Management and Information Services Department including Risk Management, Docketing, Library and Records.

Essential Duties and Responsibilities include:

• Direct and work closely with all Department managers to implement staffing and other requirements to ensure the highest level of service for all clients, internal and external, as well as maintain procedures and processes that employ best practices, are in compliance with State and Federal regulations and provide the highest level of firm wide risk management support and oversight.
• Direct and oversee all aspects of the client intake process, including conflicts, waivers, engagement agreements, disengagement and quality control.
• Work with the Firm’s Conflicts Partner and General Counsel to ensure that all Firm policies and procedures comply with risk management requirements. Direct Risk Management Manager accordingly.
• Provide a resource to the Firm’s attorneys and staff regarding ethics, compliance and other risk management issues.
• Oversee the conflicts process for all lateral attorney recruiting.
• Oversee the compilation of information for the Firm’s liability insurance policies and related reports.
• Ensure that all Risk Management policies are current and available electronically within the Firm.

The ideal candidate should demonstrate a high level of competency and knowledge of best practices in law firm risk management and ethical compliance, law library management, records management, law firm intake, billing and conflicts procedures, docket processes. He or she should have strong communication, management and mentoring skills and the ability to establish effective working relationships. Minimum of five years law firm management with significant experience involving the management of information services and law firm risk management and a Bachelor’s Degree is required. An advanced degree in a relevant field is desirable.

For more information about Fenwick & West and to apply online, please visit: http://www.fenwick.com/careers/staff.asp

- Perkins Coie LLP is currently seeking an experienced professional to fill the Litigation Support Project Manager position we have available in either our Seattle or Washington DC office.

JOB FUNCTIONS:

The Litigation Support Project Manager is responsible for consulting and supporting Perkins' legal teams and their clients in the strategic application of litigation support technologies. The Litigation Support PM works with other members of the Practice Technology Services department, Review Center and with the ESS Practice Group as appropriate. Litigation Support Project Managers serve as the primary point of contact for all aspects of a project within the Practice Technology Services & Review Center departments and advise legal teams on application of technology tools to all phases of the litigation lifecycle. Specifically Litigation Support PMs consult with legal teams on the discovery process including litigation readiness and records retention projects. Litigation Support PMs will conduct client IT interviews to assess corporate information technology infrastructure and storage practices as well as make recommendations regarding collection methodologies, electronic discovery service providers, technology platforms and data processing efforts. Litigation Support PMs consult with legal teams on effective database design to ensure efficient document review and assist in the management of document reviews.

REQUIREMENTS:

• Strong knowledge of litigation support software such as Concordance, CaseMap and LiveNote.
• Strong understanding of the litigation process, including all phases of discovery and trial and an understanding of corporate IT infrastructure design.
• Superb case and project management skills, attention to detail and the ability to meet tight deadlines.
• Excellent oral and written communication skills and the ability to analyze a problem/project and propose innovative solutions.
• Strong customer service skills, fluency in standard MS Office applications and the ability to quickly master new litigation software.
• Demonstrated ability to take initiative, exercise discretion and exercise independent judgment.
• Previous project management experience is preferred.
• Bachelor's degree and at least 3 years of related work experience.

Perkins Coie offers a challenging work environment.

To apply please visit our website at www.perkinscoie.com/careers.

Equal Opportunity Employer
M/F/D/V

- Summary
The I.T. Technical Support Specialist (Help Desk), under the direction of the Director of Information Technology, and the Help Desk Manager, shall be responsible for providing first line phone support to end users for hardware/network/software issues. Will need to understand secretarial and administrative procedures, and become familiar with specific requirements of Attorneys and the Firm as a whole. The I.T. Technical Support Specialist will also be responsible for creating periodic and special reports as requested by the Director of Information Technology or Help Desk Manager. Need to have the ability to train end users on products and services.

Reporting
The Technical Support Specialist shall report and be responsible to the Help Desk Manager, with secondary reporting to the Director of Information Technology.

The Primary responsibilities of the position are:

• Support for all users on all firm computer hardware
• Maintain computer software image in a physical and virtual environment. 
• Strong knowledge of Microsoft OS XP and 7, Server 2003 and 2008
• Shall maintain strong working knowledge of all firm-supported applications to provide ad hoc assistance to users
• Support Blackberries and iPhones devices
• Support BES and Good technology or similar software
• Responsible for the check-out/check-in of notebook computers, projectors and any other hardware loaners
• Understand the tasks of Firm employees to be able to assist them in solving problems and streamlining projects
• Coordinate the moves of hardware between offices as required
• Responsible for working with vendors to maintain an adequate supply of computer accessories
• Additional projects and duties may be assigned on an as needed basis

Travel
Bi-monthly travel required to branch offices

Pager Support
Responsible for pager support on a rotating basis

Physical Requirements of Position
Must have excellent physical mobility, physical ability to operate and move computers and other equipment, to operate and manipulate tools, to install and repair equipment; ability to communicate clearly – both orally and in writing – to read and analyze technical and managerial documents and other data, and to work in stressful conditions under time deadlines. Must be physically present at work.

Skills Required
Strong interpersonal, organizational, communication and problem solving skills. Ability to multitask and manage multiple priorities as well as the ability to work well under pressure. Must work effectively as a team member. Ability to communicate clearly both orally and in writing, to read and analyze technical and managerial documents and other data, to work in stressful conditions under time deadlines.

Experience Required
Minimum of 4 years experience in skilled and experienced help desk position. Proficiency in the use of Window OS XP and 7, internet, printers and computer hardware, BES, PDA support. Working knowledge of Microsoft Office, network hardware and software products, including but not limited to, MS Server 2003, AD, DNS, SQL, MS Exchange, Citrix, and TCP/IP. Ability to train users on software and hardware. Prior experience in a law firm using Interwoven, and Elite systems a plus.

Benefits
Comprehensive benefit package, competitive salary and professional work environment. Send resume, references and salary requirement to: bannello@murthalaw.com