Litigation Support

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Ahlers & Cooney, P.C., a successful midsized law firm with offices in Des Moines, Iowa, seeks an IT Manager.  The firm emphasizes teamwork, excellent client communications and the use of technology.  We provide challenging work in a professional environment with competitive wages and benefits.

Overview:
The IT Manager is responsible for the overall functionality, maintenance and performance of the firm's technology to meet the goals and objective of the firm.  The position supports an 80 user Windows network.

In addition to handling daily support issues, the IT Manager position provides leadership input into technology decisions and needs assessment including training, user policies, purchasing, upgrades and new software evaluation.  The IT Manager is expected to maintain up-to-date knowledge of general technology trends effecting law-firm automation and identify and evaluate new technology relevant to firm's objectives including litigation support. 

Specific Duties:
• Responsible for timely troubleshooting and daily maintenance of LAN technologies
• Maintain telephone system including BlackBerrys
• Supports Microsoft Office 2010
• Provides support and assist all firm employees with daily technology issues
• Responsible for the design and implementation of effective ongoing technical training of firm personnel
• Responsible for maintaining, providing guidelines, protocols and user policies to assure the functionality and integrity of the network related to security, redundancy, data back-up, disaster planning and recovery, and user support
• Maintains file servers, restore files as necessary and oversees back-up
• Recommends the purchase of hardware and software to meet the firm's goal of being a leader in the use and application of technology
• Maintains up-to-date inventory of technology and assist with forecasting and budgeting for future needs
• Coordinates remote access to network system and services.  Is "on call" to answer questions and solve technology related problems with laptops, VPN, remote access, and PDAs for off-site attorneys and staff
• Supports and manages the firm's custom applications and coordinates software enhancements and updates for the firm's intranet, document management software, research resources and Website
• Coordinates with outside professional technology experts when necessary
• Maintains good interpersonal relations and communications with lawyers and support staff

Minimum Qualifications
• Minimum of seven years with network management preferred
• Law firm experience preferred
 Proficiencies in the following a Plus:

Network & Backend Software

Novell NetWare / Linux Network Operating Systems
Windows 2003 / 2008 Enterprise Server Operating Systems
Citrix presentation Server 4.0 / ZenDesktop
VM Server
BlackBerry BES Server
Novell GroupWise w/ Document Management component
Kaspersky Enterprise Security Suite

Network Hardware

Cisco ASA Security Device
Cisco Analog Routing Device
NetGear Fiber Smart Switch Device
Barracuda Email Filter Device

Desktop Software

Windows XP Professional Operating Systems
Novell GroupWise 8.0
Microsoft Office Platforms (2003 / 2010)
Corel WordPerfect (Beneficial but not necessary)
HotDocs Document Assembly software
iScrub Metadata removal tools

Applicants should submit resume and salary requirements to:  csutton@ahlerslaw.com

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