Litigation Support

Sheppard, Mullin, Richter & Hampton LLP is a international law firm with over 500 attorneys in California, New York, Washington DC and Shanghai.  The downtown Los Angeles office is seeking an experienced Conflicts Manager that will be responsible for managing the employees, resources, and systems for the firm's centralized conflicts-of-interest and background research activities to ensure compliance with and support of ethics rules, policies, and business intake procedures.  This is an exempt position reporting to the Office of the General Counsel.

Primary Responsibilities
• With guidance from the Office of the General Counsel, develop, implement, and monitor procedures and mechanisms for the effective creation of conflict reports for both new business intake and lateral attorney hires.
• Coordinate with members of the Office of the General Counsel to address policy and procedural issues related to conflicts and business intake.
• Manage the firm's conflicts database (LegalKey 4.20) including updating and maintaining its accuracy, administering user access/security, and coordinating with internal IT staff, external developers, and vendor user support to resolve issues.
• Develop, review, and update training documentation for conflicts staff and for attorneys and secretaries, as necessary.
• Ensure that appropriate third-party external databases (e.g., Hoovers) for the conduct of both conflicts and background research are properly utilized and that required licenses are maintained. 
• Supervise conflicts and background research staff, conduct annual performance evaluations, make salary recommendations, monitor attendance, provide performance feedback and take disciplinary action when appropriate.
• Coordinate with the Records department to address issues associated with business intake.
• Keep current on trends in conflicts-of-interest and risk management, including technical developments/advances, new resources for research, and changes in the regulatory environment.

Qualifications and Experience
• 5+ years law firm conflicts experience.
• 3+ years increasingly responsible supervisory/management experience.
• In-depth knowledge of ethical, legal, and risk management rules and requirements.
• Experience using and administering LegalKey Conflicts software or other similar conflicts applications.
• Experience with workflow or other methods of automated data transfer and approvals for the business intake process.
• Advanced oral and written communications skills.
• Proficiency using on-line research tools such as LexisNexis, Hoovers, and various other business/financial resources.
• Analytical and creative approaches to problem-solving.

Education
• College degree required. 

How to Apply
• E-mail resume to hr.la@sheppardmullin.com or fax to 213-617-5584.  Principals only.  EOE.

Troutman Sanders LLP, an international law firm with over 650 lawyers in North America, Europe and Asia, is seeking candidates for an IT Trainer in the Washington, DC office.

The Ideal candidate:

• BA or BS from an accredited college or university and two years experience in assigned or related area; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position
• Must have extensive knowledge of Windows Operating System and Microsoft Office Suite
• Must have excellent communication and organization skills
• Must have excellent writing skills to create training documentation
• Must have ability to read, analyze and interpret general business documentation
• Must have ability to write routine business correspondence
• Must have ability to effectively present information and respond to questions from groups or staff, legal personnel and clients, including reasonable ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Must have basic knowledge of networking and hardware
• Must have excellent presentation skills

Responsibilities may include but are not limited to the following:

• Work with Office Administrators and Human Resources to coordinate, plan and conduct individual and group training for new and existing employees on computer software, telephones and voicemail
• Satisfy all administrative duties, including training status, maintain training calendars for each office and other requested reporting, in a timely manner
• Deliver training sessions for staff, attorneys and regional offices and report on progress of employees under guidance during training periods
• Develop specialized training for individuals requiring additional training to assist them in their day-to-day responsibilities, and test trainees to measure progress and to evaluate effectiveness of training
• Participate in the development of instructional materials, which consists of instructor-led curriculum and simulation, based eLearning courses
• Test new and proposed applications and provide feedback as needed
• Assist with various special projects as assigned within IS/IT
• Assist the Help Desk and local operations team with troubleshooting computer problems

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned and requirements may vary from time to time.

If interested, please apply online at www.troutmansanders.com. EOE