Latham & Watkins is one of the top ten law firms in the world, with more than 4,000 personnel located in 30 offices around the globe. Since 1934, the attorneys, paralegals and professional staff of our firm have been driven by the core values that define who we are: respect, entrepreneurship, teamwork and a commitment to deliver the highest quality work and service to our clients. Regardless of title, everyone at Latham is expected to exceed expectations, reach for new challenges, and achieve great things. In addition to providing legal counsel to top public and privately held corporations, investment banks and private equity firms, Latham provided more than US $100 million in free legal services in 2009 alone via its award-winning pro bono program.
A leader in professional services, Latham employs the best and brightest professionals to sustain the firm's growing global infrastructure and support the operations of each of our practice offices. We are currently seeking a Regional Technology Trainer. The position will be located in the Chicago office, but will support training in Houston and New Jersey. The position works closely with the Global Technology Training Supervisor and the Technology Managers of that region.
Responsibilities will include applying your skills to accomplish these and other critical functions:
• Identifying technology skill gaps of end users; making recommendations to Global Technology Training Supervisors and Technology Managers; developing programs to meet the training needs, and creating methods for proper instruction.
• Providing assistance and training to end users for firm-approved applications using a variety of methods. Software includes Microsoft Office, Outlook, Interwoven, Workshare, Carpe Diem, Adobe Acrobat, Proforma Court Forms, remote computing (VPN, Outlook Web Access and Terminal Server), Cisco phone software, personal digital assistants and other programs as deemed necessary.
• Evaluating and customizing training rollouts in order to meet local office specific needs for new hire training, technology rollout training or ongoing education.
• Providing end-user support by answering a support line; tracking Technology Support calls and solutions by creating Technology Support tickets
• Acting as a mentor and providing support to other Technology Trainers and Technology Support Trainers.
Latham & Watkins values versatility and adaptability in our high paced, collaborative environment. You will be expected to apply your organizational skills, communication skills and attention to detail to meet multiple deadlines while displaying a positive, high-energy attitude.
Specifications include:
• Bachelor's degree in Computer Science, Information Systems or related field preferred
• Four or more years related to job experience will be considered in lieu of a degree
• A Microsoft Office Specialist Master Instructor Certification is preferred
• Four years of software training experience in a law firm environment strongly preferred
• Two years PC helpdesk/applications support desired
• Frequent travel required
This is a great opportunity for a candidate who has strong presentation and technical skills, ability to develop and manage training programs and well developed interpersonal skills. If you are the right candidate and can meet these requirements, please submit your resume at www.lw.com.
Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.