Summary:
This person supports the business development goals of the firm by providing technical support and guidance for key programs managed by the marketing technology team, including the firm's CRM program and software, eCommunications tools, and webinars.
Essential Duties & Responsibilities:
• Support the firm's CRM data migration and training/roll-out project of merged InterAction database, and serve as the primary point of contact for the program within the U.S. LLP. This will include playing a major role in the formation of key system rules and other related protocols.
• Conduct extensive and ongoing management of data in InterAction, including improving data quality, creating customized lists of clients and other contacts, and coordinating data use for mailings, email campaigns, etc.
• Using WebEx or other webinar software services in support of marketing or business development programs.
• Other duties as assigned
Qualifications/Skills:
• Superlative data entry skills with outstanding and strict attention to detail
• Strong organizational skills and ability to multi-task and prioritize
• Attention to detail and ability to prioritize and see projects through to completion
• Ability to work with minimal supervision
• Experience with CRM systems (particularly Interaction), Microsoft Office Suite, and Tikit and/or Concep (email campaign management software) are highly preferred. HTML markup experience helpful
Education, Certifications and/or Experience:
Bachelor's Degree in a related technical field and three to five years of experience in a professional services environment preferred.
Hours:
Monday - Friday, 9:00 a.m. - 5:30 p.m.
This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.
Please apply online: http://www.hoganlovells.com/careers/staff_staff.aspx