Nelson, Kinder, Mosseau & Saturley, a successful civil litigation law firm with offices in Manchester and Boston seeks an IT Manager. The firm emphasizes teamwork, excellent client communications and the use of technology. We provide challenging work in a professional environment with competitive wages and benefits.
Overview:
The IT Manager is responsible for the overall functionality, maintenance and performance of the firm's technology to meet the goals and objectives of the firm. The position supports a 70+ user Windows 2000, 2003, 2008 network with point to point connection between NH and Boston offices.
In addition to handling daily support issues, the IT Manager position provides leadership input into technology decisions and needs assessment including training, user policies, purchasing, upgrades, and new software evaluation. The IT Manager is expected to maintain up-to-date knowledge of general technology trends affecting law-firm automation and identify and evaluate new technology relevant to firm's objectives including litigation support. This position is part of the firm's Management Team.
Specific duties:
• Responsible for timely troubleshooting and daily maintenance of WAN and LAN technologies.
• Maintain telephone system
• Supports Exchange 2003
• Provides support and assist all firm employees with daily technology issues.
• Responsible for the design and implementation of effective ongoing technical training of firm personnel.
• Responsible for maintaining, providing guidelines, protocols and user policies to assure the functionality and integrity of the network related to security, redundancy, data backup, disaster planning and recovery, and user support.
• Maintains file servers, restore files as necessary and oversees back-up.
• Recommends the purchase of hardware and software to meet the firm's goal of being a leader in the use and application of technology.
• Maintains up to date inventory of technology and assist with forecasting and budgeting for future needs.
• Coordinates remote access to NKMS network system and services. Is 'on call' to answer questions and solve technology related problems with laptops, VPN, remote access, and PDAs for off-site attorneys and staff.
• Supports and manages the firm's custom applications and coordinates software enhancements and updates for the firms intranet, extranet, document management software, research resources and Website.
• Coordinates with outside professional technology experts when necessary to address NKMS needs.
• Maintains good interpersonal relations and communications with lawyers and support staff.
• Works with the firm's Technology and Practice Management Committees and participates in Executive Committee meetings.
Minimum Qualifications:
• Minimum of four years experience with network management
• Knowledge and experience working with Exchange 2003 and Active Directory, DNS, VPN, DHCP
• Demonstrated strong interpersonal and organizational skills
• Strong written and verbal communication skills
• Ability to multitask and prioritize issues, and problem solve
• Microsoft Office Applications (Microsoft Certification preferred)
• Cisco Experience
• WAN Video Conference Experience
• Familiarity with law firm environment and litigation support applications a plus
Interested applicants should submit resume and salary requirements to: hwilson@nkms.com