- Goodwin Procter is one of the nation's leading law firms, with offices in Boston, Hong Kong, London, Los Angeles, New York, San Diego, San Francisco, Silicon Valley and Washington, D.C. We are a hard-driving, entrepreneurial and dynamic group, working tenaciously for clients whose problems and challenges we treat as our own.
As a member of the applications development group, this individual will be responsible for the requirements gathering, analysis, selection, implementation, and support of business applications. In addition, this individual will lead projects, manage customer relationships within assigned functional business areas and manage vendor relationships for assigned applications.
Responsibilities: Work with business users to understand business requirements and translate requirements into functional, process and information requirements. Work with others within Application Development and IT to ensure the services and solutions provided meet the needs of our customers and are aligned with the goals of the Firm and IT. Provide customer support and application maintenance for assigned applications. Establish and manage customer relationships with assigned functional areas and manage vendor relationships for assigned applications. Lead the selection, integration, testing and implementation processes of commercial applications. Guide other team members regarding systems' life cycles, customer relationship management and vendor management. Develop and maintain technical and end-user documentation throughout the systems' development life cycle. Manage project implementations and schedules. Define the scope, goals, and deliverables of IT projects to support business goals. Define project success criteria and disseminate them to involved parties throughout project lifecycle. Effectively communicate and manage project expectations to owners, sponsors, team members, and other stakeholders in a clear and concise fashion. Track and report on project status as well as adjust schedules to meet deadlines. Continue to develop and expand technical skills and business knowledge.
Requirements: 5+ years experience with supporting and managing enterprise business applications. Financial and Human Resource systems experience is a plus. Knowledge and familiarity with legal services business or other professional services organizations is preferred. Experience with the complete systems life cycle, from analysis and design to development, system selection and integration, testing, implementation and support. Proven project management skills, demonstrated ability to lead moderate large-sized system integration projects and a working knowledge of process and data modeling. Proven experience in coordinating, leading and presenting to large groups of technical and business users. Strong communication, teamwork, customer service and problem-solving skills required. BS in Computer Science or related field is preferred. EOE.
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