Litigation Support

Job Title:  Forensic Analyst
Req #:  5214554
Location:  Cupertino, CA

Job Description: 
Apple is seeking an exceptional Information Security forensic analyst to join a world-class information security team. This is a highly technical hands-on role in a dynamic and fast paced environment.

As a member of the information Security Incident Response Team, responsibilities include:
-Supporting day to day electronic data discovery collection and processing efforts.
-Maintaining case and data archive inventories and retention programs, using databases and legal systems.
-Maintains and updates SOPs for e-discovery processing and collections.
-Administers supporting infrastructure, SAN storage and Linux, UNIX and Mac OS X systems, including build out and deployment of new systems and ongoing support.
-Creating detailed, professional documents including metrics, reports and presentations for management.
-Supports securing operating environments and data repositories including patch management, access control and security threat monitoring.
-Supporting information security incidents by investigating root cause and keeping up with modern information security attack vectors and exploits.

-Excellent verbal and written communication skills and high attention to detail and accuracy.
-A strong ability to multi-task and manage varying priorities and projects.
-A solid understanding of modern computer file system concepts, forensics and secure evidence handling techniques.
-Strong analytical, technical and problem solving skills to diagnose and resolve complex problems.
-Proficient in Mac OS X or other flavors of UNIX or LINUX including file sharing, common email protocols and secure file transfer technologies.
-Experience managing and deploying Mac OS X or Unix servers in a data center environment hosting and supporting critical applications and services.
-Proficient with UNIX shell environments and scripting.
-Solid understanding of web and application concepts and technologies, including Apache/HTTP, Java, Databases.
-Experience with filesystem forensic toolkits.
-Must be able to work in a dynamic team environment with a desire to learn new technologies.

Position requires a BS in Computer Science or 4+ years of equivalent, hands-on information security experience in large enterprise environments.

How to Apply:  For additional information or to apply for this position, please Click Here

Fried, Frank, Harris, Shriver & Jacobson LLP, a prominent international law firm is seeking a Database Steward to work at our lower Manhattan location.

Under the direction of the CRM Manager, the Database Steward has Firm-wide responsibility for the tactical requirements related to updating and maintaining the Firm's contact database in InterAction - web client, preparing reports and other outputs; and overseeing Firm mailings (email and print) to Firm contacts, including client publication and event mailings.

To be considered, applicants must have a high school diploma/GED, college degree preferred, with at least 1-3 years of related work experience in a professional services environment.  Applicants must have excellent verbal and written communication skills, ability to communicate effectively with attorneys and all levels of staff, have strong organizational skills, be detail-oriented, and be able to work under pressure with tight deadlines.  The successful candidate must have a demonstrated understanding of the detailed components of InterAction and its importance to CRM.  Proficiency with Microsoft Office.
All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, gender, age, disability, sexual orientation, gender identity and expression, marital status or any other characteristic protected by applicable law.

Please submit resume and cover letter to: Resumes@friedfrank.com

Systems Support Specialist
Reports to: Director, End User Services

Position Summary:  Provides Level II desk-side technical support including answering user PC, printer and software questions.

Essential Duties and Responsibilities:  Specific duties of this position include, but are not limited to:

• Researches, provides and documents accurate solutions to user problems on a timely basis
• Evaluates and prioritizes tickets. Effectively escalates and documents all support calls for which resolution at Level II is not possible
• Updates and maintains the IT Service Management tool through input of resolutions to issues and/or tracking of issues that are escalated to a higher level.  Enters data on a timely basis and documents all troubleshooting steps.
• Clearly communicates escalation to all parties involved. Monitors the successful resolution of the ticket and provides appropriate progress reporting and status as necessary
• Monitors support activity and informs both team and management of any perceived trends, positive or negative, in tickets being received and/or solutions being used.
• Acquires and maintains a high level of knowledge of relevant products, current support policies and procedures and methods of support delivery
• Recognizes sense of urgency and responds appropriately
• Assists with the investigation of end user concerns as well as the delivery of an appropriate remedy and response.
• Proactively, on a regular basis, tours all floors and visits end users
• During Outage situations, tours all floors to keep end users informed, answer questions and provide general downtime assistance as necessary
• Acts as a Subject Matter Expert on one or more technologies
• Proactively contributes to the Knowledgebase at every opportunity
• Participates in special projects as requested
• Conducts quarterly asset inventories, completes moves/adds/changes of assets and documents appropriately as per procedure
• Responsible for all stock assets, their issuance and appropriate tracking of stock assets per procedure
• Fills in for Applications Support Specialists on the Service Desk as requested
• Other duties as assigned by management

Knowledge, skills and abilities:
• High School Degree or GED required
• Associates Degree or 4 year college degree strongly preferred
• Certifications preferred: A+, Net+, MCDST
• Advanced knowledge and ability to troubleshoot word processing applications including macros
• Proficiency with MS Word, Excel and Outlook
• Advanced knowledge of remote access applications
• Solid understanding of networks and their relation to end users
• Proven ability to detect and remove viruses and malware
• Legal application knowledge such as DocsOpen, IManage, Workshare Compare strongly preferred
• Effective written and verbal communication skills with unskilled or highly skilled users
• Excellent time management skills, including the ability to meet deadlines while paying attention to detail
• Ability to prioritize tasks and projects
• Ability to work within a team setting
• Ability to make quick and clear decisions in accordance with procedure and/or policy
• Proven ability to work within an environment that is fast paced and requires adaption to changing priorities
• Proven customer service skills in order to create, maintain and enhance customer relationships
• Ability to work overtime on an as-needed basis
• Physical requirements are:
• Sighted
• Good hearing and clear speaking voice
• Dexterity with hands and fingers
• Must be able to life pc equipment, printers and other hardware

Working Conditions:  Normal office exposure with little exposure to excessive noise and temperature.

Please submit resume and salary requirements to seperry@jw.com