Litigation Support

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Practical Law Company, Inc. is looking for a Director - Information Technology to join its growing US team
Experience: 10 years
Location: New York
Hours: Full-time: 9.00 am - 6.00 pm, Monday to Friday
Start Date: TBD
Salary: Commensurate with experience

Practical Law Company, Inc.

Practical Law Company, Inc. (PLC US) is a recently formed US subsidiary of Practical Law Company Limited (PLC UK), a leading online provider of legal know-how.  We help business lawyers practice more efficiently and deliver greater value to clients.  We deliver our content to corporations, law firms, and law schools.

Founded in the UK in 1990, our subscribers include most major international law firms and corporations, including over 90% of the top 200 law firms in the UK, over 70% of the AMLAW 100, and over 1,700 major companies worldwide.  We launched our first US services in January 2009.

PLC US currently employs close to 90 people, including about 45 former lawyers with significant experience in major NYC firms and legal departments.  We are a dynamic and fast growing company and are always looking out for bright and passionate people who share our vision for the future of legal services.

We were recently voted one of the top 100 companies to work for in the UK, and we have similar aspirations for the US office!  We were also recognized as being one of the three US companies that represent the future of law practice.  For more information about Practical Law Company, see our website at www.practicallaw.com.

Director - Information Technology

We are looking for a Director to lead our growing US Information Technology team.  The Director will be the line manager of all US technology staff and will work closely, on a matrix basis, with IT functional managers in the UK.  The Director will report to PLC's Chief Technology Officer, based in the UK.  The Director will also serve on the US Executive Committee and will represent the global IT function. 

The Director will work with the US Marketing and Sales teams in delivering PLC products to subscribers and solving related technology issues. 

Primary responsibilities will include:

Department Management

• Prepare the annual US IT business plan and operating budget.
• Manage the US IT budget and US IT staff.
• Recruit and grow the US IT staff to meet the demands of business expansion.
• Facilitate two-way communications between the US and UK IT teams via conference calls, written communications, and business trips.
• Advise senior management and end users as to relevant IT activities.
• Ensure that all US policies and procedures are aligned with the appropriate UK policies and procedures.

US IT Business Systems

• Business systems in use: Windows Server 2003/2008, VMWare, Exchange Server 2008, Citrix, Oracle, Sharepoint, Windows XP/7, Veritas Backup, Cisco VPN, Microsoft Office, Support Works, BlackBerries, Sophos AV.
• Oversee the US IT business systems.
• Manage US suppliers, the selection of which will be done in conjunction with the appropriate UK functional managers.
• Prepare and implement IT policies, procedures, and standards that are uniquely relevant to the US.

Website Development

• Web services delivery technologies and products in use: Fatwire, Oracle, Javascript, Linux, CSS, XML, XSL, JBoss, Apache.
• Manage the US web production team.
• Oversee the US-specific development program to ensure that projects are delivered to meet US business plans.
• Oversee US business analysis activities to ensure that projects are scoped to meet business goals.
• Grow a US-based team to undertake website development.

Software Development

• Software development tools in use: JIRA, Confluence, WinRunner, HP Quality Center, Silk Performance, IntelliJ.
• Manage the US utilization of the software development tools.

Qualifications for the position:

Technical Skills and Knowledge

• Experience in managing department budgets and forecasting future expenditures.
• Understanding of technical infrastructure and systems to be able to contribute to PLC's technology strategy.
• Experience with the business systems, web services delivery technologies, and software development tools cited above.
• Familiarity with CMS systems.
• Project management experience.
• Experience in managing website and software development.
• Experience in pre-sales activities for technology services.
• Experience in developing solutions for e-commerce.
• Experience in managing desktop support services.

Personal Capabilities

• Communications skills to ensure that information on projects and issues is delivered to the IT team, other PLC staff members, suppliers, and customers clearly and authoritatively.
• Ability to manage staff to deliver IT services by understanding team dynamics and individual motivation.
• Presentation skills to communicate information to a variety of audiences, including IT staff members, management colleagues, and subscribers.
• Ability to manage several projects simultaneously, prioritize and organize, and meet deadlines in a rapidly changing, entrepreneurial setting.

Preferred Background

• Bachelor's degree.
• Ten years of corporate IT experience with increasing responsibility.
• Experience managing an IT staff.
• Experience working as part of a corporate management team.
• Familiarity with the sales and marketing functions in a professional services environment.

Benefits

PLC offers competitive compensation commensurate with experience, along with a generous benefit package that includes: medical, dental, life, paid vacation, 401(k) plan with company match, discretionary bonus, and a casual and fun work environment.

Equal Employment Opportunity

PLC US is committed to equal employment opportunity. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, or any other protected class under federal, state, or local law.

How to Apply for the Position

Send a cover letter and resume to itresume@practicallaw.com.

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Paul Hastings' dynamic professionals deliver innovative solutions to the complex legal challenges encountered by the world's top financial institutions and Fortune 500 companies.

With 18 offices in major business centers across Asia, Europe, and the U.S., Paul Hastings has the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us.

Our focus is simple: Provide consistent excellence in everything we do. In today's economic environment it is more important than ever to work with a firm that understands and anticipates your business needs. At Paul Hastings, we work closely with our clients and build deep institutional relationships through our global practice groups and client service teams. And we actively seek talent that shares our dedication to client service and our firm commitment to success.

Under the direct supervision of the Senior Manager of Computer Desktop Engineering, the Applications Analyst provides production support to end-users Firmwide, system and application issue resolution, and develops integrated business applications and installation packages. 

In this capacity, the Applications Analyst will:

•        Perform as a second-level escalation point for the IT Support Center;  Provide end-to-end incident resolution;
•        Investigate system and application problems to identify the root cause of the problem and determine possible resolutions;
•        Prepare, test, document and deploy application updates to be installed on the Firm systems;
•        Maintain currency and integrity of Firm standard computer image;
•        Participate in the assessment and review of products or program alternatives to make recommendations to management;
•        Stay abreast of new and existing Firm applications functionalities;
•        Travel as needed;
•        Work overtime as required; and
•        Handle additional application-related projects as assigned.

In addition, the Applications Analyst will be expected to have:

•        Advanced to Expert-level proficiency in Microsoft Windows 2003 and Windows 7 Operating Systems;
•        Expert-level proficiency in Microsoft Office Suite version 7 or higher;
•        At least 3 years of technical experience supporting Microsoft Windows NT Operating Systems and higher (preferred);
•        Advanced to Expert-level proficiency in Citrix Presentation Server 4.0 or higher;
•        Advanced-level proficiency in WorkSite Document Management System;
•        Advanced-level proficiency in Workshare Document Comparison experience;
•        At least 3 years of technical experience providing technical support for Microsoft Windows Operating based desktop systems (preferred);
•        At least 3 years of working in a technical customer service role within a hierarchical IT environment;
•        At least 2 years of working with desktop software distribution technologies;
•        Advanced to Expert-level proficiency in Intranet and Extranet installation and configuration experience;
•        Strong written and verbal communication skills.

Education and Experience

Any combination equivalent to:
•        Bachelor's Degree in Information Systems and/or equivalent certification (preferred);
•        Microsoft Certification (preferred).

Shift:  Monday-Friday, 10:00 a.m.-7:00 p.m.

Please apply online at www.paulhastings.com and click on Career Center.

Paul, Hastings, Janofsky & Walker LLP is an Equal Opportunity/ Affirmative Action Employer.

- Akerman Senterfitt, a premier national law firm, is seeking a Litigation Support Database Administrator to be based in our Orlando or Miami office.  Reporting to the Litigation Support Manager, the successful candidate will be responsible for maintaining data integrity and security of all litigation support data and systems.  This position will manage and monitor all litigation support data and server systems throughout the Firm, perform quality checks on all data and images in the litigation support systems, ensure that all databases are created in a consistent manner, and develop database documentation for the sourcing of data.  Additional responsibilities include assisting the Information Technology Department with the configuration and set up of servers and other litigation support equipment as well as upgrading, maintaining and testing new applications to ensure systems are working properly.

A bachelors degree is preferred plus a minimum of 2 years of solid database administrator experience, and experience in electronic discovery data processing within a law firm setting.  This position also requires advanced knowledge of the litigation process and the use of technology to support litigation and e-discovery efforts, including Summation, Concordance, CaseSoft products, and trial presentation software (preferably Trial Director).  Qualified candidates must have excellent written and oral communication skills, customer service skills, and the ability to effectively communicate with all levels within the firm.  Candidates should have the ability to multi-task, work in a fast paced environment under strict deadlines, and work well under pressure.

Please submit your resume for this staff position through our simple on-line process at http://www.akerman.com/public/index.asp . EOE M/F/D/V.