Litigation Support

-

ABOUT ROPES & GRAY:
Ropes & Gray is a leading national, and increasingly international, law firm. It is consistently recognized as a top-ten player in its Private Equity, Investment Management, Intellectual Property, Government Enforcement, Life Sciences and Complex Business Litigation practices, among others.

The firm has a strong track record of growth and accomplishment. Building around its leading national practices the firm has, in the last five years, quadrupled its New York presence, doubled its California presence, and opened an office in Chicago. The firm has also grown internationally, adding offices in Tokyo, Hong Kong and London.

JOB DESCRIPTION:

This position is a senior level desktop engineer position within the IT department, responsible for the design, maintenance, and management of the firm's desktop systems. Responsibilities include the design and maintenance of desktop management systems, the design and maintenance of application distribution systems and methodologies, the specification and testing of workstation equipment, the development of workstation/laptop client processes and procedures, and the management of application upgrades and installations.

ESSENTIAL FUNCTIONS:
* Participate in the design, installation, and management of the desktop management systems.
* Participate in the design, installation, and management of the firm's remote access systems.
* Configure, test, and distribute new or upgraded applications and operating systems.
* Configure, test, and recommend new hardware platforms for workstations, laptops, and any necessary peripherals.
* Optimize performance of desktop and laptop computing experience for end users.
* Support and train department staff.
* Evaluate emerging technologies and recommend purchase, development, or enhancement of relevant hardware and software.
* Develop and document best practices, processes, and procedures related to all aspects of desktop support, software distribution, and desktop management.
* Work with other teams to support projects and initiatives.
* Assures knowledge transfer for new systems
* Participate in the development and maintenance of the firm's disaster recovery plan.

OTHER RESPONSIBILITIES:
* Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
* Bachelor's degree or equivalent experience
* 7-10 years experience in enterprise desktop and network field
* Strong understanding of and experience with Microsoft operating systems
* Strong understand of and experience with Citrix remote access environments.
* Knowledge and deep understanding of SMS, Altiris, and/or other enterprise software distribution/management systems
* Preferred certifications, not required: MCSE
* Experience with Active Directory and GPOs/GPPs
* Strong scripting and application packaging skills
* Law firm or professional services experience preferred
* Strong verbal and interpersonal skills
* Strong analytical and problem solving skills
* Strong customer service skills
* Strong leadership skills
* Strong project management skills

ESSENTIAL CAPABILITIES:
* Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
* Ability to influence at all levels of the organization.
* Must be a self-starter who understands the details within a much larger content.
* Ability to work effectively in a culturally and educationally diverse environment.
* Ability to work in a teamwork/collaborative style and environment.
* Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
* Must be a team-oriented person who can share information, goals, opportunities, successes and failures with the appropriate parties.
* Must be customer service focused with internal and external clients
* Ability to organize, plan, and carry out multiple related activities.
* Must pay attention to details and have the ability to follow up and follow through.
* Ability to work effectively in a multi-office environment.

Working Conditions:
Normal office environment. Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
 
Please apply directly on-line at www.ropesgray.com
URL: http://ropesgray.interviewexchange.com/candapply.jsp?JOBID=17914

- Arnstein & Lehr LLP is seeking two network administrators: one position based out of our Chicago office, and one position based out of our West Palm Beach, FL office.

Regional Network Administrator will provide computer, telecommunications and training support to multiple law firm offices. 5+ years of prior experience required. Law firm experience preferred. MS network Certifications MCSE and Bachelor's degree in IT preferable. STRONG communication and customer service skills are a must. Experience in a help desk atmosphere is preferred.

Candidates must have experience troubleshooting PC hardware/software, knowledge of Windows 2003, XP and MS Office in a networked environment and the ability to repair computer hardware and related components in addition to excellent communication and customer service skills.

Position provides PC technical support for end users within the organization; sets up and installs new workstations including hardware and software; acts as help desk team member providing technical support to end user issues, including but not limited to software, hardware, network, operating system, peripherals, etc.

Regional Network Administrator provides software and telephone training for all new hires, applies upgrades and updates to maintain user software, maintains server and network equipment and performs upgrades as necessary, and prepares technology needs for meetings and manages all local office telecommunications.

 
Interested, qualified candidates should submit their resume with cover letter and salary requirement to mmsiil@arnstein.com. Applicants will not be considered if they do not supply both an updated resume and cover letter stating their salary requirement.

-

At Alston & Bird, a major U.S. law firm with over 800 attorneys, our people trust the people they work for, take pride in what they do, enjoy the people they work with and serve the communities in which they live. Our environment has been praised as one of the most open and receptive in the United States, not only among law firms, but also among all businesses. Alston & Bird has been ranked by FORTUNE magazine as one of the "100 Best Companies to work for" for eleven years in a row. We are proud to be an EEO/AA employer M/F/D/V.

Alston & Bird is currently searching for an Senior Imaging/Applications to oversee the creation of the desktop image and serve as team lead for the activities of the image build team. Serve as lead analyst for Altiris and coordinate Altiris training activities for IS personnel. Build software installation packages to install and configure software on user's desktops. Investigate, recommend, and support software applications to solve business problems. Participate as the technical lead on software rollout and upgrade projects. Ensure consistent and favorable service level provided to customers.

ESSENTIAL DUTIES

• Oversee the creation of the image for desktop workstations and laptop workstations throughout the firm. Serves as team lead for all the activities of the image build team.
• Lead in the administration and configuration of the Altiris suite.
• Train other IS personnel on the use of Altiris.
• Create installation packages for software application installs.
• Work as Team Lead on numerous software applications and coordinates activities of other Applications Analysts as needed.
• Work with IT and Practice Innovation to manage installations via Login Script and Altiris.
• Install new software packages on both Firm PC's and notebook/laptop computers
• Assist users with getting started and becoming self-sufficient with software.
• Work with firm trainers to prepare documentation for applications that are customized for the firm.
• Serves as Subject Matter Expert for assigned Software Applications.
• Provide project management and technical expertise for assigned tasks and responsibilities.
• Assist in technical learning and development of other team members as needed.
• Evaluate and coordinate testing of new software packages, tools and upgrades to existing software packages that may prove useful to computer users at the firm as well as evaluate ease of use and compatibility with firm network.
• Ensure consistent and favorable service level provided to customers. Solicit regular feedback from customers, and make appropriate modifications and enhancements when necessary.
• Ensure critical issues are addressed on a timely basis, escalating to appropriate personnel when necessary.
• Assist in the management of licensing and renewal for software packages as assigned.
• Provide regular input on strategic and tactical direction of Firm's technology infrastructure; requires staying abreast of current and emerging technologies.
• Perform other departmental duties as required

REQUIRED SKILLS

• Prior experience building laptop and desk top images, preferably for a law firm.
• Experience using Altiris or comparable imaging platform.
• Ability to lead a team and participate as a team member
• Excellent leadership, motivational, verbal and written communication skills.
• Strong customer service, interpersonal and troubleshooting skills.
• Experience building application installations and rolling out applications.
• Strong technical background.
• Ability to communicate effectively with computer users regarding problems and questions.
• Ability to understand and translate technical material for non-technical users.
• Excellent organizational skills for prioritizing projects.
• Thorough knowledge of Microsoft Office applications.
• General knowledge of PC LANs and networks including Microsoft Server environment.
• Ability to quickly learn new applications and upgrades to existing applications.

EDUCATION AND EXPERIENCE REQUIRED

Substantial experience with Altiris or comparable imaging/management tool and experience building laptop and desktop images is required. Building images for a law firm is preferred. Technical Bachelors degree is required. Minimum 5 years of experience in a Windows and network environment. Previous experience in the legal field is desired. Previous experience teaching computer applications and writing documentation for applications is desired.

Interested candidates should apply online at http://www.alston.com/careers/administration/