The Applications Analyst role is charged with ensuring consistent implementation of software applications with exceptional quality control and high-level support. The Application Analyst will work with Winston IS professionals to ensure that Winston & Strawn Attorneys and staff are utilizing the Firm's core PC applications and practice area specific applications effectively and efficiently. Responsible for implementation, maintenance and support of firm applications. Assist with setting standards for firm software. Support department specific applications (Accounting, Human Resources, Library, Marketing, Professional Development, Records, eDiscovery / Litigation Support). Work with application vendors to resolve application /software issues and provide Tier 3 level support. Maintain applications with latest software releases and ensure that all installations/upgrades are well tested and documented. Ensure that appropriate technical training and support is delivered prior to implementation. Provide documentation, operational procedures and technical training for all supported applications. Stay abreast of latest legal software developments. Research application software solutions, assess feasibility and make recommendations taking into account technical requirement, user needs and system capabilities. Participate on project teams consisting of internal and external resources. Work on various concurrent projects which progress at a pace driven by the attorneys' needs. Must be available for weekend and after hour support as required.
QUALIFICATIONS:
Must be specifically listed on resume in order to be considered for this position.
• Bachelor's Degree Required.
• 5+ years Applications Experience in a Law Firm Environment.
ADDITIONAL QUALIFICATIONS:
Graduate level degree in computer science preferred. Strong information gathering and problem solving skills. Demonstrated ability to apply critical thinking to complex situations. Advanced technical knowledge of current mainstream programs, particularly SQL Server, MS Office, MS Server / Desktop technologies.
Advance technical knowledge of legal specific applications, as it pertains to firms Practice Areas and Service Departments. Ability to work independently with little supervision, develop relationships, foster teamwork at all levels of the organization. Excellent customer service, written and verbal communications experience. Clearance of Firm standard background checks is required. We value diversity in our workplace. EOE/AA.
TO APPLY, PLEASE VISIT www.winston.com