Litigation Support

- JOB OBJECTIVE:
Business process analyst and developer responsible for designing and deploying automated business process solutions to support administrative activities of the firm. Particular emphasis will be placed on providing technical support and guidance for the conflict-of-interest and matter intake processes including workflow, application support, and reporting, using Metastorm, SharePoint, .NET and Elite financial systems.
 
ESSENTIAL FUNCTIONS:
• Provide systems analysis, design, development, and maintenance of Business Process Management (BPM) applications and reports
• Creating Metastorm process maps, forms, and reports according to approved Change Requests and standards
• Administering BPM Software (install, configure, upgrade, troubleshoot Metastorm BPM servers)
• Providing requirements, systems analysis, design, development, and maintenance of BPM applications
• Researching and analyzing ways to improve existing business processes that are not automated
• Providing technical specifications, system support, mentoring and assistance for team members
• Supporting the development of functional specifications, documentation, and training
• Defining, documenting, and providing assistance in the assurance of the implementation of local and organizational policy and standards through training and documentation related to BPM
 
SKILLS REQUIRED:
• Experience developing business processes with Metastorm BPM
• Web service integration for Metastorm BPM
• .Net and SharePoint experience
• Windows OS configuration/admin experience
• Experience with requirements gathering, customer interface, and meeting coordination
• Cross-functional knowledge including business and technology best practices
• Law firm experience (desired)
• Elite Financial and Conflicts systems knowledge (desired)
• Excellent written and oral skills
• Excellent presentation skills
• Excellent interpersonal skills including ability to work at all levels of the organization
 
MINIMUM EDUCATION:
Bachelor's degree (major in computer science or business preferred)
 
EXPERIENCE REQUIRED:
5+ years related professional experience.  Professional services experience preferred, preferably in large law firm environment.
 
 
Interested candidates should submit a cover letter and resume to:
Director of Human Resources
Holland & Knight LLP
frm.careers@hklaw.com
EOE AA M/F/D/V

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Morrison & Foerster LLP, an AmLaw 20 law firm with 16 offices worldwide, has an opening for a Knowledge Management Specialist for our New York office or San Francisco office.

Morrison & Foerster LLP is a premier global law firm committed to delivering success for our clients around the world. We achieve that by hiring the best talent for every position in our firm. Our progressive workplace policies and our commitment to diversity and collegiality create an environment ideally suited to teamwork and collaboration. We are proud of our numerous workplace awards, including being named to FORTUNE's list of Best Companies to Work For, American Lawyer's ''A'' list, and for several years running, have been the Vault survey's #1 law firm for diversity.

RESPONSIBILITIES
As the Knowledge Management Specialist you will participate in the implementation of the firm's knowledge management initiatives to improve sharing of knowledge and content resources across departments, practice groups and administrative functions within the firm. Contribute to the development of innovative, user-centered technologies and processes in knowledge sharing and collaboration to improve productivity and efficiency of attorneys and staff. Ensure client service and satisfaction are attained in all areas of position.

QUALIFICATIONS
1) J.D. or equivalent degree preferred. Will also consider M.L.S. candidates. 2) A minimum of 3 years' experience in a law firm or professional services setting, concentrating on information or knowledge management. 3) Experience with enterprise search systems, preferably Recommind. 4) Knowledge of trends in information and knowledge management as they pertain to law firms; demonstrated knowledge of the range of technologies available to effectively deliver information and knowledge services. 5) Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines. 6) Advanced analytical and information gathering skills; ability to evaluate and prioritize extensive, detailed data. 7) Ability to perceive and analyze problems and to develop responsive solutions. 8) Ability to prepare accurate, highly detailed work product. 9) Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work. 10) Excellent communication skills and the ability to build effective internal and external client relationships. 11) Ability to exchange information and to present ideas, report facts and other information clearly and concisely. 12) Strong proficiency with Microsoft Office programs, including Word, Outlook, Excel, and PowerPoint. 13) Strong technical aptitude and understanding, including ability to quickly learn new applications. 14) Knowledge of automated information management, databases, case management, litigation support and imaging systems. 15) Expertise in online database and intranet research. 16) Ability to assess information, anticipate issues and outcomes, and make effective decisions. 17) Initiative to ensure consistent quality and continuous improvement. 18) Strong team management and leadership skills, with a proven ability to develop and lead in a client service-focused environment. 19) Ability to identify and support strategic objectives within the position. 20) Strong organizational skills and the ability to create organizational solutions where a precedent may not exist. 21) Creative problem solving skills and the ability to think beyond the task or project at hand. 22) Strong project management skills. 23) Strong team player skills and ability to work collaboratively with diverse individuals at all levels of an organization.

HOW TO APPLY
Please apply on-line by visiting http://www.mofo.com or click here to go directly to the Careers link. This job is listed under job ID 21605.

Morrison & Foerster is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Morrison & Foerster hires the candidate.

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Miller Canfield, Michigan's most established and entrepreneurial law firm, is seeking a Manager of User Support to join its Information Technology team in our downtown Detroit headquarters. 

Duties include managing the Firm's help desk function and staff and overseeing the Firm's technology training function.  Performs leadership role in serving the user community, ensuring that needs, requests and problems are addressed promptly.  Recommends and implement changes to operating procedures that enhance the IT relationship with our user community. Recommends and implements technology projects

Qualified applicants will possess a minimum of:
- a Bachelor Degree in Computer Science or equivalent combination of education, related experience and proven ability
- 5-7 years of progressively responsible experience in a user support environment is required, preferably at a law firm or professional service-oriented organization
- 2-3 years direct supervisory experience in a related field
- demonstrated ability to define problems, collect data, establish facts and draw valid conclusions from complex situations, manuals and technical materials
- excellent interpersonal and oral communication skills, including conflict management and group presentation.

Miller Canfield offers an excellent benefits package, including medical, dental, disability and life insurance; a 401(k) program; and a health and wellness commitment.

To learn more about the firm, please visit our website at www.millercanfield.com.  To apply, please send resume to Elizabeth K. Needleman, Director of Human Resources at needleman@millercanfield.com. No phone calls please.

An EEO Employer