Litigation Support

- The Litigation Support Technician (LST) is a client focused, service oriented position which concentrates on the legal applications used by litigators in the discovery process of electronically stored information (ESI) at Holland and Hart. The LST will work as an advocate for the various practice groups in the firm as their litigation support needs relate to technology. Responsible for managing, administering and supporting core legal applications for firm-wide case management solutions; assisting with computerized litigation support systems; implementing and maintaining computer applications and services.

Requirements: Successful candidate requires familiarity with a legal environment and the litigation process. Advanced knowledge of databases and imaging systems to include: document review applications (i.e.Ringtail, LAW, Concordance, etc.), image load file manipulation, image linking, and image production. Proficiency in the use of Access and Excel required. Ability to troubleshoot and resolve application problems, issues and errors and assist in the provision of end user training. Ability to work in a fast-paced environment with strict deadlines. Four-year college degree or equivalent experience is required. Interested candidates should send resume to Michael Boggs or email maboggs@hollandhart.com or fax 303-295-8261 No phone calls please.

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Townsend and Townsend and Crew LLP, an internationally renowned intellectual property law firm, is seeking an experienced User Support Specialist for our Washington DC office. 

The User Support Specialist will provide primary computer support to the Washington DC office and Level 2 support to the Help Desk. The User Support Specialist will support a wide array of hardware and software and must be able to solve problems expeditiously, while delivering exceptional customer service experience and the ability to follow through on all end users request.

Responsibilities include, but are not limited to:
• Identify, troubleshoot and resolve end user issues
• Configure, install and deploy computer equipment including PCs, PDAs, Printers, and desktop operating systems
• Administer VOIP adds, moves and changes on telephone systems
• Setup of audio and video conferences

Qualifications:
• 2-3 years of IT Support experience, preferably in a law firm
• Bachelor's degree preferred
• Strong customer service skills
• Must be organized, detailed-oriented and ability to multi task and change directives in a fast-paced environment while maintaining constant focus on excellent customer service delivery
• Strong written and verbal communication skills are essential, as you will communicate with attorneys, all levels of administrative staff and contacts outside the Firm
• Sense of urgency, strong organizational skills and effective time management
• Excellent problem solving skills
• Able to work well independently and as a team player
• Advanced knowledge of MS Word, Excel, Outlook, PowerPoint, Internet Explorer, Windows XP and FileSite and experience working with software applications including, but not limited to DTE, LegalKey Attorney Desktop, Adobe Acrobat, Workshare DeltaView and Protect, eCopy and Billback
For more information and to submit a resume and cover letter (including salary requirements), please visit our Web site at:
www.townsend.com

Townsend and Townsend and Crew LLP is an Equal Opportunity/Affirmative Action Employer

- Troutman Sanders LLP, an international law firm with over 700 lawyers in North America, Europe and Asia, is seeking candidates for an Applications Developer II in the Atlanta office.  Information Technology is the department that is responsible for the Firm's computer and telephone infrastructure.  The Applications Developer II is responsible for the design, development, implementation, and support of the Firm's technology systems.
 
Ideal candidate:
 
• Three to four years related experience and/or training; or equivalent combination of education and experience
• Must be experienced with the following technologies (listed in order of importance):  
        Visual Basic Net, JavaScript, HTML, TSQL
• Strong knowledge of integrated systems and distributed computing environments
• Familiarity with the products and services generally available in the computer industry
• Position requires the ability to develop working relationships and experience in client-service delivery
• Strong attention to detail
• Desire to work in a team-oriented environment
• OO theory and user support background
• Familiarity with Aderant (CMS) and Windows SharePoint Services highly desirable
• Must have the ability to analyze technology issues and implement solutions
• Must be able to assist in developing the strategic plan of the Firm's technology systems
• Must be able to stay abreast of latest technological developments and continuously improve technology skills and knowledge including meeting required annual development hours
• Ability to work extended work day with little notice may be required.
 
Responsibilities may include but are not limited to the following:
 
• Provides application design, implementation, and support services for firm technology systems
• Takes the lead in systems integration, solution development and resolving system and performance related issues for supported projects and platforms, working with engineers and database administrators
• Assists in management of centralized data repository and its replication with remote systems
• Stays abreast of latest software development, SQL, and legal technology
• Adheres to Troutman Sanders development team standards and processes
• Utilizes Windows SharePoint Services and other tools to automate business operations and improve work production, collaboration, and system efficiencies
• Develops operational procedures and documentation for firm systems
• Provides second level technical support for firm technology systems, including server support for MSSQL Server, SPS, WSS, IIS, SQL Reporting Services, and Component Services
• Participates in project planning activities for the Firm
 
 
The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned and requirements may vary from time to time.
 
If interested, please apply online at www.troutmansanders.com. EOE