Litigation Support

McCormick Barstow LLP is currently seeking a Database & Applications Analyst proficient in database administration and software productivity integration to enhance end user productivity and ensure maximum utilization of the firm's computer equipment.  Under the general supervision of the Director of Information Technology, the responsibilities of this position include but are not limited to:

• Responsible for the maintenance, support and upkeep of the firm's databases and networked applications;
• Design and develop, and/or coordinate vendors to produce and maintain productivity tools and document automation for application software;
• Develop custom reports as needed;
• Coordinate with systems and desktop administrators to integrate and automate the deployment of applications, patches, hot-fixes and security updates;
• Provide end user training and end user support for calls escalated through the helpdesk and desktop support;
• Collaborate on team projects and provide integration assistance to other IT staff members;
• Develop and maintain technical documentation;
• Provide level 2 and 3 end user support for calls escalated from the helpdesk and desktop support;
• Provide helpdesk and other IT staff with documentation and hands-on demonstrations of trouble shooting and integration methods;
• Participate in evaluation of and make recommendations regarding software upgrades and new applications, taking into account technical requirements, user needs, and computer systems capabilities;

Qualifications & Requirements:

• Bachelor's degree or higher education in a related field is preferred;
• At least five years of database and network applications integration experience preferred;
• Advanced technical knowledge of current mainstream software programs, particularly SQL Server and Microsoft Office;
• Technical expertise in Interwoven and Compulaw desired;
• Advanced knowledge of the Microsoft Windows desktop and Server platforms, including in-depth knowledge of the Windows registry and Active Directory;
• Strong understanding of programming fundamentals;
• Experience deploying applications with automated technologies, such as Altiris or Microsoft System Center Configuration Manager;
• Current knowledge of technology development, especially as relevant to law firm operation;
• Excellent written and oral communications skills;
• Interpersonal skills necessary in order to communicate personally and telephonically with a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
• Solid time management, organization, and prioritization skills;
• Ability to meet deadlines and make effective decisions;
• A self-starter with demonstrated ability to multi-task, juggle priorities, and work effectively under pressure;
• Ability to work occasional overtime and/or irregular hours during peak periods;
• Ability to travel some;
• Physical ability to engage in repetitive motion of fingers and hands, to hear, to see, and have regular exposure to a computer monitor;
• Physical ability to lift and carry up to 15 pounds regularly throughout a normal workday;

Interested candidates should send a cover letter & resume to:

McCormick Barstow LLP
Attn: Jennifer Diaz
Human Resource Director
PO Box 28912
Fresno, CA  93729

Or email Jennifer.Diaz@mccormickbarstow.com

Job Summary
Demonstrate and maintain a service-minded attitude while providing support and training services to attorneys and staff across multiple offices using remote access tools.  Take the initiative to troubleshoot issues and work in concert with tier II support to resolve.  Effectively communicate opportunities and issues to maximize service levels, including the proper documentation of issues and their resolutions into a knowledgebase.

Qualifications
• Self-motivated and service-oriented
• Ability to effectively troubleshoot, (quickly identify problem areas or situations, evaluate probable causes) and take appropriate action to resolve issues
• Ability to provide training to individuals or groups, to continually learn and provide instruction of a variety of software applications
• Ability to think clearly in a logical manner and to communicate effectively in both verbal and written form to convey technical information in non-technical terms
• Ability to work well with others at all levels of an organization
• Organize and prioritize assigned tasks, meet established schedules and deadlines

 Education and Experience
• Two or more years experience providing front-line, technical end-user support, preferably in a Microsoft Windows environment is required
• Experience providing support in-person and via remote connection is preferred
• Ability to perform administrator-level functions under the guidance of System Administrators is preferred
• In-depth knowledge of Microsoft products including Windows and Office is required
• Experience troubleshooting and documenting issue resolution and system processes is required
• Experience providing structured training in a professional environment is strongly preferred
• Associate or Bachelor-level degree in a related subject preferred

Applicants can send their cover letters and resumes to:  HROmaha@KutakRock.com

Davis Graham & Stubbs LLP, a 145 attorney full-service regional law firm located in Denver, Colorado that services the Rocky Mountain West, currently has an excellent career opportunity for an Office Services Manager to lead the firm's copy center/mail room operation.

The Office Services Manager manages, leads and oversees the Office Services department which operates Monday - Friday 7:30am - 8:00pm, and Saturday 8:00am - 12:00noon, and as required/on-demand for other times and holidays. The Office Services Manager position is a hands-on management and supervisory role - coordinating and overseeing the various department operations, core functions, roles and staff while working hands-on facilitating, performing and augmenting relevant services the department provides to the firm.  The Office Services Manager is a multi faceted job that is competent and trained on all core functions and services the department provides and ensures jobs, tasks, quality and deadlines are met or exceeded.  The main role the Office Services Manager performs is customer service and coordination of daily operations, but is trained and interchanges/augments as needed with all the other core functions and roles.

The Office Services Manager manages the daily operations of the Office Services department.  Manages and is the direct supervisor to all department staff.  Ensures department work, jobs, tasks, quality, effectiveness and deadlines are met or exceeded and responsive to the needs of the firm.  Coordinates workflow, scheduling and coverage of department staff.  Develops, improves and maintains department procedures and operating policy.  Contributes to and monitors department yearly budget and tracking.  Compiles and produces relevant statistical and audit tracking reports.  Focal point for outside vendors and suppliers used by the department.  Evaluate, recommend and implement evolving technology, process and services.  Works as a hands-on resource in any job/role within the department.  Performs other duties as assigned.

Top candidates should have:

- A minimum of 5 years in a copy center or office services department
- Prior law firm experience
 A minimum of 3 year working as a manager in a similar or customer service environment
- Working knowledge of the Federal, State and Local court systems and related offices
 Advanced knowledge of relevant equipment and services related to copy, scan, print, mail
and courier areas.
- Excellent interpersonal skills and a positive attitude
- Exceptional customer service skills
- Ability to effectively develop and lead a team environment
- Ability to work and be effective in a high volume, high pressure production
environment with frequent changes in priority and deadlines
- Ability to effectively communicate both verbally and written (English)
- Excellent organizational and time management skills and able to multi task and meet deadlines
- Strong attention to detail
- Ability to make and execute tactical/strategic plans for the department
- Able to stand and be on their feet for long periods of time, typically all day
- Able to repetitively lift and move up to 50 pounds
- Availability to work flexible working hours
- Must pass an employment background check
- Strong knowledge, skill and use of PCs, Windows, Email, Wordprocessing, Spreadsheet,
  Database, Graphical and Internet software programs
- Bachelor Degree is required

DGS is one of the largest and most respected law firms in the Rocky Mountain West.  Since the firm's founding in 1915, it has prided itself on hiring only the best attorneys and staff to deliver unparalleled client service and satisfaction.  The firm's headquarters is located in the Lower Downtown ("LoDo") District, Denver's most historic and trendy downtown district.  DGS offers a friendly business casual work environment, and an excellent regional location that offers a great career and life balance. 

DGS offers competitive compensation and comprehensive benefits.  DGS is an Equal Opportunity Employer.

For confidential consideration, qualified applicants must submit a cover letter and resume, along with salary history to:

Davis Graham & Stubbs, LLP
Attn:  Director of Technology & Services
1550 17th St.  Suite 500
Denver, Colorado  80202
Fax:  303-893-1379
Email:  recruiter@dgslaw.com

No phone calls please.